The Audience Agency

User Partnership Managers (3) (England, Scotland & Wales)

The Audience Agency
£29,000 - £33,000 dependent on skills and experience
Home-based contract with occasional office working (in London, Manchester or Edinburgh)
Closing Date:
Part time

This is an exciting time for The Audience Agency, supporting close to 1,000 organisations to get more audience focused through Audience Finder, one of the largest cultural data programmes in the world. In the last year, we have confirmed funding until 2021/22 from Arts Council England, Arts Council of Wales and Creative Scotland and a new programme of growth and development is planned as a result.

We are seeking at least 3 User Partnerships Managers to help our community of users make the most of the Audience Finder free services and our growing range of paid-for enhancements and support. This will include facilitating workshops and interpreting reporting, working with the Head of Support & Community and Business Development Director to ensure an excellent client service, and to develop business leads. This is an ideal opportunity for a successful data-driven marketer and anybody wishing to hone their skills in an agency or consulting context.

Summary of the role

The User Partnerships Manager will help our clients to better understand how to use Audience Finder and other products, working closely with users (often in collaborative groups and

networks) to help them become more data-driven in their approach. S/he will have a particular focus on a nation or sector/s, managing partnership projects, gathering feedback from users, articulating their needs in ongoing product/service development and generating value from the relationship.

The post-holder will also play an important role in spotting and connecting colleagues to opportunities - from individual clients to multi-site organisations, and place-based partnerships.

This is a varied and challenging role that requires a solid understanding of the use of data and insight in strategic partnerships, audience strategy, advocacy and tactical marketing, as well as an engaging manner. It is highly consultative and collaborative, working with both clients and The Audience Agency colleagues to adopt, adapt and apply The Audience Agency’s products.

Working Arrangements
We invite applications for full or part-time roles, working on a home-based contract with occasional office working (in London, Manchester or Edinburgh). We are particularly looking for User Partnerships Managers to cover Wales, Scotland and the performing arts.

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How to apply